This privacy policy governs the collection, processing and storage of personal data by Inglise keele ekspert OÜ (hereafter referred to as “we/our/us”). Our aim is to protect your personal data. We ensure that your personal data are processed in accordance with applicable legislation, including the General Data Protection Regulation (GDPR).
1. What data do we collect?
We collect and process only those data that are needed to provide you with a service or to enable you to contact us. Depending on your activity on our website, in your correspondence with us or when you place an order, we may collect the following data:
- First name and surname
- Email address
- Phone number
- Bank details (for processing payments)
- Technical data (i.e. cookies), which are collected automatically when you visit our website
2. What is the purpose and legal basis of data collection?
We process your personal data for the following purposes:
- Performance of contracts, i.e. processing orders
- Legitimate interest, i.e. responding to enquiries, improving services and analysing website usage statistics and performance
- Legal obligation, i.e. retaining accounting records in accordance with the law
3. Disclosure of data to third parties
We will not sell or rent your personal data to third parties. We only pass on data to trusted partners who are directly involved in the provision of our services:
- Payment service providers and banks (for the authorisation of payments)
- Providers of IT and server-based services
All authorised processors are obliged to ensure the same level of protection for personal data as we do.
4. Cookie policy
Our website uses cookies to improve the user experience, analyse traffic and display relevant content. Cookies are small text files that are stored on your device. You have the right to block or delete cookies via your browser settings, but this may affect the functioning of certain features on the website.
5. Period of data retention
We retain your personal data only for as long as is needed to fulfil the purposes for which the data are processed, or to protect our rights or comply with legal obligations.
6. Your rights as a data subject
You have the right at any time to:
- request access to your personal data;
- insist that incomplete or inaccurate data be added to or corrected;
- insist that your data be deleted (the ‘right to be forgotten’) if there is no legal basis for their processing;
- restrict or object to the processing of your data;
- withdraw your consent for the processing of your data; and/or
- submit a complaint to the Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee) if you feel your rights have been violated.
7. Contact details
If you have any questions regarding our privacy policy or the processing of your personal data, or if you wish to exercise your rights, please contact us:
- Company name: Inglise keele ekspert OÜ
- Website: www.englishexpert.ee
- Email: info@englishexpert.ee